Privacy Policy

 At Coffee Markaz, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, coffeemarkaz.com, and any other related services we may offer (collectively referred to as the “Services”). Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it. By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us voluntarily, such as your name, email address, phone number, and shipping address when you place an order, subscribe to our newsletter, or contact us for support. We may also collect additional information necessary to process your order, such as payment details.

1.2 Website Usage Information: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, referring/exit pages, and operating system. We may also use cookies and similar technologies to track and analyze user behavior on our website, gather demographic information, and enhance your user experience.

2. Use of Information

2.1 Provision of Services: We use the information we collect to provide you with our Services, including processing and delivering your orders, responding to your inquiries, and personalizing your experience on our website.

2.2 Marketing Communications: With your consent, we may use your contact information to send you promotional emails about our products, special offers, and updates. You can opt-out of receiving these communications at any time by following the instructions provided in the emails or by contacting us directly.

2.3 Analytics and Improvement: We use website usage information to analyze trends, administer the website, track user movements, and gather demographic information to improve our Services, identify user preferences, and enhance our marketing strategies.

2.4 Legal Compliance and Protection: We may disclose your personal information to comply with applicable laws, regulations, or legal processes or to protect our rights, property, and safety, as well as the rights, property, and safety of our customers and others.

3. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely dispose of it.

4. Information Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Coffee Markaz. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information to them.

6. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete it.

7. Your Rights

You have the right to access, correct, update, or delete your personal information held by us. If you would like to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the information provided at the end of this policy.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Coffee Markaz Top One Coffee Roastery LLC
Address: 17 Street 12, Al Quoz Industrial Area 4, Dubai, United Arab Emirates
Email:      [email protected]
Phone:    +971 4 255 1047

By using our website or providing your information to us, you agree to the terms and conditions of this Privacy Policy.

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